We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


To start a return, simply enter your name, e-mail address and order number (in the message section) below and describe the problem. Send the form and wait for further instructions. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@qulinart.com.