Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for a new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.
The best ingredients for a complete cooking experience
Whether you enjoy cooking tasty, healthy and delicious meals or preparing small dish to impress your guests. With Groupe Brandt's products, you will find all the accessories you need to make your kitchen enjoyable and practical for any occasion.
Groupe Brandt was established 60 years ago and over the years has become a renowned name in the kitchen industry. With its beautiful design and a passion for innovation, the brand never ceases to surprise its consumers with new products.
The Groupe Brandt team closely follows the latest developments and trend to ensure solutions that meet the demands of everyday life in France. The kitchen equipment has been thought out down to the smallest detail, making it possible to prepare delicious meals every day.
Since its launch, the launch has been simple: accompany consumers throughout their lives by offering them innovative, useful and relevant products. Our cast iron casserole and frying pan are two examples of a must in every household. Thanks to their thermal density that help you create delicious and exceptional dishes.
Cooking becomes even more enjoyable and effortless with the appropriate kitchen utensils!
Enjoy Groupe Brandt’s high quality products for years to come.
Brandt offers a wide range of products for all kinds of household appliances : cooking, cooling, small appliances and air conditioning.
The Brandt brand has been present in a large number of French homes for decades. Since its launch, Brandt’s mission has been simple : to accompany consumers throughout their lives by offering them innovative, useful and relevant products.
A cornerstone for consumers seeking quality products made in France.
Sauter is proud to display the "Origine France Garantie" label. The brand continually designs appliances with state-of-the-art equipment, intuitive features, and remarkable energy performance.
Created in 2011 at the initiative of the Ministry of Industry, it symbolizes transparency in information about the origin and manufacturing processes of Sauter products.
